Frequently Asked Questions

Affiliate programs are arrangements in which an online merchant's website pays an affiliate a commission for purchases made using their personalized web link.

Every time a purchase is made using your personalized web link, you will earn up to 20% commission on the total amount (before any tax and shipping charges).

There is no limit on how much you can earn!

Commissions are paid out monthly, once a minimum of $50 has been earned.

Click the “Join Now” button above. Once approved, you can start selling immediately. It's that easy!

• Earn 20% on all retail sales.
• Retail higher ticket items without the out-of-pocket cost of stocking in salon.
• Create instant e-commerce opportunities.
• Retail even when you're not in the salon.
• Capture lost commissions from changes in client behaviors during the coronavirus pandemic.
• Avoid retail disruption due to supplier out-of-stocks items.

No. All shipping is handled directly from Bio Ionic.

No website is required to join the program. Most affiliates use their social media pages to promote their personalized shopping link.

Share your link with your family, friends, and clients. Post it in the salon, place it on your business cards, add it into your text-based appointment reminders, and share it on your social media channels. Share it in a way that works best for your business.

All referrals are tracked automatically with your referral link through RAKUTEN.

Your affiliate commissions will hit your RAKUTEN dashboard as soon as orders are processed and shipped.

No. While you are not required to sell items in salon, it's advantageous to have popular items available for post-appointment purchasing.

When a customer uses your personalized link to make a purchase, that device is registered with a cookie giving your client ownership for one year of the initial purchase. Even if the customer forgets to use your link on subsequent purchases, you will still earn a commission for up to one year from when your link was used on that device. Every time your link is used thereafter, the one-year window will restart on that device.

Customers will need to ensure they are using your personalized link when purchasing from a new device for the first time in order to deposit a cookie. Each device will need to have a cookie deposited in case you link is not used.

• Example 1: Customer used your personalized link to purchase from mobile device. Purchases made from said device are now commissionable for up to one year even if your link was not used.
• Example 2: Customer uses a different device to make a purchase without using your personalized link. These sales are not commissionable from said device until your link on that device and a cookie is deposited.

Your affiliate link provides access to all in-stock items on the website.

Email us at:ProAffiliate@bbicompany.comand we'll help track it down! Make sure you include the date and order number associated with the sale to help us understand which sale may be missing from your account.

At any point in time can Bio Ionic change or edit any aspects of the Bio Ionic Professional Affiliate Program with notification to its participants. Make sure your customer uses your personalized link any time they shop from a new device to ensure you earn a commission. See question" What if my client forgets to use my link?"