At our discretion, Bio Ionic will replace any dryer, styling iron, curling iron, or curling wand within and subject to the warranty timeframe and provisions specified below for each appliance, if it is defective in workmanship or materials.
Please Note: Products must be registered within 30 days of purchase date to validate warranty. (REGISTER YOUR PRODUCT HERE.)
Products must have been purchased from an authorized Bio Ionic distributor, and original proof of purchase must accompany your claim. Proof of purchase from any unauthorized sellers or online merchants will not be accepted.
This Limited Warranty Does Not Cover:
- Neglect or lack of proper maintenance
- Dryer filter blocked or clogged
- Normal wear and tear
- Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect of safety precautions
- Tampering such as repair or attempted repair by an unauthorized party
- Damage to cord
- Tampering with or misuse of transformers, voltage converters, plug adapters, or with alternative power supplies internationally
- Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters
- Damage or deterioration to the surface finish, aesthetics or appearance of the product
- Damage occurring during shipment of the product (contact us if that happens)
- Please be aware that, in accordance with our policy and for safety reasons, we are unable to return inspected tools.
To Obtain Service Under This Limited Warranty
You may complete and submit a warranty claim directly on our site. First you must register your product. If you already have registered your Bio Ionic appliance, log in to your account and go to My Registered Products. From that page, you can select “File a Warranty Claim” for any eligible product.
TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, WE DISCLAIM ANY IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL BIO IONIC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
This limited warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state in the USA and Canada.
Warranty Timeframe Per Product
10 YEAR LIMITED WARRANTY
- Graphene MX Dryer
- Luxe 10X Dryer
- 10X UltraLight Speed Dryer
- SMART-X High Efficency Dryer
5 YEAR LIMITED WARRANTY
- PowerLight Pro Speed Dryer
- WhisperLight Pro Dryer
- Elite Powerlight Dryer
- Graphene MX Styling Iron
- Elite OnePass® Iron
- OnePass® Styling Iron
- Luxe 10X Pro Styling Iron
- 10X Styling Iron
1 YEAR LIMITED WARRANTY
- Luxe Power Diva Dryer
- GoldPro Dryer
- GoldPro Travel Dryer
- Baby Powerlight Limited Edition Rose Dryer
- GoldPro Flat Iron
- 3-In-One Styling Iron
- Luxe Eternity Wand
- Elite Stylewinder
- Stylewinder Rotating Styling Iron
- Elite Long Barrel Curling Iron
- Long Barrel Curling Iron
- GoldPro Curling Iron
- GoldPro Curling Wand
- GoldPro Marcel Iron
- Graphene MX Long Barrel Curling Iron
- OnePass Oval Wand
Questions? Feel free to contact us at email@example.com or by calling 888-755-6834 weekdays between 9am-5pm EST.