Refund policy

BioIonic.com offers a 30-day, money-back, satisfaction guarantee on all of its products. If you are not completely satisfied for any reason, simply return your product as described below within 30 days of the original order delivery date.

To be eligible for refund, your product must be returned in its original box in new (unused) condition, and the return shipment must be postmarked within 30 days of the original order delivery date. For more information, see “How to Return Your Order” below.

Products purchased from any of our retail partners are eligible only for exchange with Bio Ionic under our manufacturer warranty. For refunds you will need to go directly to the retailer.